Cancellation and Refund Policy
1. Cancellation Policy
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Orders can be canceled within 24 hours of placing the order. To cancel, email us at getintouch182@gmail.com with your order details.
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After 24 hours, cancellations will not be processed as orders may already be in the fulfillment stage.
2. Refund Policy
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Refunds are applicable in the following cases:
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Damaged or defective product: If the product is delivered in a damaged condition, please notify us within 48 hours of delivery with photos or videos of the issue.
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Incorrect product: If you receive the wrong item, notify us immediately for a replacement or refund.
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Refunds will be processed within 7-10 business days after approval.
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Shipping charges, if any, are non-refundable except in cases where the issue is due to our error.
3. Non-Refundable Items
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Digital downloads or e-books are non-refundable.
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Customized or personalized items cannot be returned unless damaged or defective.
For queries, email us at getintouch182@gmail.com.